If you can, please refer product and ordering inquiries to our E-mail Address.
Your Questions, Comments and Feedback are VERY important to us! Please include your Order # (if applicable). Customer Care Telephone Hours:
11:45 AM to 6:30 PM Pacific Time (Mon - Fri.)
Please note that 11:45 AM Pacific time is 2:45 PM Eastern time.
Tel: 1 - 858 - 527 - 1022
(Toll Free) 877 - 669 - 0302
If we cannot answer, please leave a message with your phone number on our answering system. We will return
the call as soon as possible during the above posted hours.
We are a small family owned business and sometimes cannot answer all the phone calls that we receive.
If you prefer, orders can be Faxed (Credit Card Only)
to 1 - 858 - 207 - 3128,
24 hours a day, 7 days a week.
Please include all relevant product,
address, shipping and credit card information.Mail Orders:
Mail orders or correspondence can be sent to:
Sandcastle Publishing Company
7867 Dunbrook Road
San Diego, CA. 92126
(Please make your check payable to Sandcastle Publishing)